Talk to the people who build isGenAI.

Get help with checks, corrections, vendor claims, crawler questions or data requests, straight from the team.

Support and enquiries

h.a@skyvaults.io

Include the check or case link when asking about a result and we can retrace it with you.

Tell us what you were trying to do

Describe the task in your own words, the page or tool you used, what you expected and what happened. For a file problem, include the format, approximate size, browser and any visible error. That is everything we need to investigate the real problem rather than guess from a score.

Start without sending the original file or pasted text. Remove private details from examples, and tell us whether we can use a sample in a public explanation. Sending feedback never grants permission to publish your content or attribute a quotation to you.